Privacy policy

This Privacy Policy sets out how we process information collected on the website and explains why we collect specific data. Before using the website, we encourage all Users to familiarize themselves with this Privacy Policy. User is an individual, legal person, or organizational unit without legal personality, which is granted legal capacity by law, and uses electronic services available on the website. We ensure the protection and confidentiality of data entrusted to us by using available technical and organizational means.

User is an individual, legal person, or organizational unit without legal personality, which is granted legal capacity by law, and uses electronic services available on the website. We ensure the protection and confidentiality of data entrusted to us by using available technical and organizational means.

Data administrator

The owner of the website and the data Administrator of your personal information is Helioenergia sp. z o.o. with its registered office at Rybnicka 68, Czerwionka-Leszczyny, postal code 44-238, under the tax identification number (VAT-EU): PL6423080104.

Personal data we collect

By accessing the website, you provide us with certain information that we automatically collect. This includes data about your device, information about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, when browsing the website, we collect information about specific pages or products you view, data on how you arrived at our website, and how you use it. We refer to these automatically collected data as “device information.” Furthermore, we collect personal data that you provide to us if you use the contact form, such as your name, surname, and email address.

Why we process your data

The information entrusted to us is limited to data necessary for the proper functioning of our website. The automatically collected information is used solely to identify potential abuse cases and compile statistical data on website usage. These statistical data are not collected in a manner that allows the identification of specific users.

You can browse our website without disclosing your identity or providing any information by which someone could recognize you as a specific, identifiable person. However, if you choose to use certain features of the website, you may provide us with your personal data, such as email address, name, surname, company or organization, or phone number. You may also choose not to provide us with your personal data, but in that case, you may not be able to use certain features of the website. If you are unsure which information is necessary to use our website, you can contact us at the email address:

Legal basis for personal data processing

Personal data is processed in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), OJ L 119, 4.5.2016, p. 1–88, hereinafter referred to as the “GDPR.” The Data administrator processes personal data only after obtaining the User’s consent, expressed at the time of starting to use the website or when using selected features. Giving consent to the processing of personal data is entirely voluntary, but the lack of consent may prevent the use of certain features of the website.

Your rights

If you are a citizen of the European Union, you have the following rights regarding your personal data:

  • Right to be informed.
  • Right to access information.
  • Right to rectification of data.
  • Right to erasure of data.
  • Right to restrict processing of data.
  • Right to object to processing.
  • Rights related to automated decision-making and profiling.

If you wish to exercise any of these rights or have any questions about the processing of your personal data, please contact us at

Outsourcing data processing to other entities

The Administrator may outsource the processing of personal data to entities cooperating with the Administrator, to the extent necessary to ensure the proper functionality of the website – for example, transmitting information or establishing contact.

Except for the purposes stated in this Privacy Policy, users’ personal data will not be disclosed to third parties or transferred to other entities for the purpose of sending marketing materials from these third parties

Personal data associated with the following actions indicated in this Privacy Policy may be transferred to countries outside the European Union:

  • Browsing the website with settings that allow for analytical activities – data transferred to an entity enabling analytical actions on the website (United States of America).
  • Establishing contact via email, transmitting data to office software providers, including email services (United States of America).
  • User’s use of services provided by social media platforms, data transferred to social media platforms (United States of America).

Therefore, the user’s personal data may also be processed by entities outside the European Union. The appropriate level of protection for your data, including the application of appropriate safeguards, is ensured by the use of standard data protection clauses adopted by the European Commission, as referred to in Article 46(2)(c) of the GDPR – in the case of the United States of America. This Privacy Policy complies with the provisions of Article 13(1) and (2) of the GDPR.


The website uses cookies or similar technologies (collectively referred to as “cookies”) to collect information about the user’s access to the website (e.g., through a computer or smartphone) and their preferences. They are used for advertising and statistical purposes and to customize the website to the user’s individual needs. Cookies are pieces of information that contain a unique reference code, which the website sends to the user’s device to store and sometimes track information about the device being used. Typically, they do not allow for the identification of the user. Their main purpose is to better adapt the website to the user.

Some of the cookies on the website are only accessible for the duration of the current browsing session and expire when the browser is closed. Other cookies are used to remember the user and recognize them upon their return to the website. They are then stored for a longer period. Most mobile browser users automatically accept cookies. If the user does not change their settings, cookies will be saved in the device’s memory.

 All cookies used on the website are set by the Administrator and comply with the applicable laws of the European Union. Users can change their preferences regarding cookie acceptance or switch to a different browser to receive appropriate notifications whenever cookies are set. To change cookie acceptance settings, users should adjust their browser settings. It is worth noting that blocking or deleting cookies may prevent full use of the website.

External link

On our website, there may be links to other websites that are not owned or controlled by us. Please note that we are not responsible for the privacy practices or data protection of these other websites. Therefore, we recommend that when you leave our website, you do so knowingly and take the time to review the privacy policy of each destination website that may collect personal data.

Data security

We take appropriate technical and organizational measures to ensure the security of personal data provided by Users. We use encryption protocols and anonymization techniques to protect data against unauthorized access. However, no data transmission over the internet or electronic storage method is 100% secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security

Data retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and in accordance with applicable laws. The criteria used to determine the retention period include the nature of the data, the purposes for which it was collected, and legal obligations.

Contact information

If you have any questions about this Privacy Policy or want to exercise your rights regarding your personal data, please contact us at: Helioenergia sp. z o.o., Rybnicka 68, Czerwionka-Leszczyny 44-238 Poland, email:

Our data
Helioenergia sp z o.o.
Rybnicka 68,
44-238 Czerwionka-Leszczyny, Śląskie, Polska
KRS: 0000322815
NIP: 6423080104
REGON: 241101036
Organ rejestrowy/ewidencyjny: Sąd Rejonowy w Gliwicach, X Wydział
Krajowego Rejestru Sądowego

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. We encourage Users to review this page periodically for any changes. By continuing to use the website after any modifications, you acknowledge and agree to the updated Privacy Policy

Last change: 5.07.2023